Shipping

For Canadian customers:

William Wood-Write Ltd. aims to ship within 24 hours of an order being placed on regular business days, Monday to Friday. Orders placed on the weekend or statutory holidays will be shipped as soon as possible on the next available business days. During busy periods, this may take a bit longer, but we'll still work hard to make sure your order gets on its way to you as quickly as possible. Please note orders are processed sequentially - we fill them in the order in which they are received.

In Canada, we offer Canada Post Expedited and Xpresspost service, as well as FedEx Ground and FedEx Priority shipping options. If you choose any FedEx service, you MUST supply a street address as FedEx does not deliver to PO Boxes. XpressPost shipping comes with priority order fulfillment in the order processing queue in our warehouse.

All shipping rates quoted on the site are based on parcel weight and destination. With the exception of free and flate rate shipping, all shipping rates are calculated automatically by either the Canada Post or FedEx real-time shipping calculators when you are checking out, according to the total weight of the items in your order and the address to which you're having them shipped.

Free and flat rate shipping

Free shipping on orders 200$+ (before taxes and shipping) anywhere in Canada. Canada Post Expedited service only. Free shipping is calculated separately for each order and is not available on previous or cumulative orders. 

$4.99 flat rate shipping on orders $100 - $199 (before taxes and shipping) anywhere in Canada. Canada Post Expedited service only. Flat rate shipping is calculated separately for each order and is not available on previous or cumulative orders.

$12.99 flate rate shipping on orders $0-$99 (before taxes and shipping) anywhere in Canada. Canada Post Expedited service only. Flat rate shipping is calculated separately for each order and is not available on previous or cumulative orders.

For international customers:

We ship to the U.S. and select international destinations using Canada Post services only. All shipping rates quoted on the site are based on parcel weight and destination and are in Canadian dollars. Shipping rates are calculated automatically by Canada Post’s real-time shipping calculator when you are checking out, according to the total weight of the items in your order and the address to which you are having them shipped.

We currently ship to many countries in Europe, as well as Australia, Japan, New Zealand, South Korea, UK, and the United States. If you do not see your countries listed, contact us to see if we can add it to our system.

Any taxes, duties, brokerage charges or other fees you may be charged are the sole responsibility of the receiving customer.

For all customers:

Canada Post and FedEx delivery times are estimates only, provided by the carriers at the time an order is placed. They are limited to business days (Monday - Friday, not including statutory holidays) only and start from the day your package is picked up from William Wood-Write Ltd.

William Wood-Write Ltd. has no control over the speed or quality of shipping services provided by the carriers and is subject to their specified service terms and conditions.