Shipping

Shipping

April 3, 2016: Please note that effective immediately, William Wood-Write Ltd only ships orders to addresses in Canada. The high cost of shipping outside of Canada does not let us provide the level of after sales service that our customers expect and deserve to receive. We apologize for any inconvenience caused.

Shipping information for customers in Canada

William Wood-Write Ltd. aims to ship within 24 hours of an order being placed on regular business days, Monday to Friday. Orders placed on the weekend or statutory holidays will be shipped as soon as possible on the next available business days. During busy periods, this may take a bit longer, but we'll still work hard to make sure your order gets on its way to you as quickly as possible. Please note orders are processed sequentially - we fill them in the order in which they are received.

In Canada, we offer Canada Post Expedited and XpressPost service, as well as FedEx Ground, FedEx Express 2 Day and FedEx Express Priority Overnight shipping options. If you choose any FedEx service, you MUST supply a street address as FedEx does not deliver to PO Boxes.

All shipping rates quoted on the site are based on parcel weight and destination. Shipping rates are calculated automatically by either the Canada Post or FedEx real-time shipping calculators when you are checking out, according to the total weight of the items in your order and the address to which you're having them shipped.

Please note both Canada Post and FedEx delivery times are estimates only, provided by the carriers at the time an order is placed. They are limited to business days (Monday - Friday, not including statutory holidays) only and start from the day your package is picked up from William Wood-Write Ltd.

William Wood-Write Ltd. has no control over the speed or quality of shipping services provided by the carriers and is subject to their specified service terms and conditions.